Privacy Policy

Welcome to H2bet’s Privacy Policy. This policy explains how we collect, use, and protect your personal information. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: This includes your name, email address, phone number, date of birth, and other information you provide when registering an account.
  • Payment Information: We collect payment information, such as credit card details or other payment method information, when you make deposits or withdrawals.
  • Usage Data: We collect information about your interactions with our platform, including the games you play, the bets you place, and the pages you visit.
  • Device Information: We collect information about the device you use to access our platform, including the device type, operating system, and unique device identifiers.
  • Log Data: We collect log data, including your IP address, browser type, and access times.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing and Improving Services: We use your information to provide and improve our platform, personalize your experience, and develop new features.
  • Processing Transactions: We use your payment information to process deposits and withdrawals.
  • Communicating with You: We use your contact information to send you updates, promotions, and other information about our platform.
  • Ensuring Security: We use your information to detect and prevent fraud, protect our platform, and ensure the security of your account.
  • Complying with Legal Obligations: We use your information to comply with legal obligations, such as anti-money laundering regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with service providers who help us operate our platform, such as payment processors, data analytics providers, and customer support providers.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data.
  • Implementing firewalls and intrusion detection systems.
  • Regularly monitoring our systems for security vulnerabilities.
  • Restricting access to personal information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our platform. Cookies are small text files that are stored on your device. We use cookies to:

  • Personalize your experience.
  • Analyze usage patterns.
  • Target advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our platform. Your continued use of our platform after the posting of changes constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at our customer support email.

Thank you for trusting H2bet with your personal information.